Here
at Animas Valley Anglers,
we would rather talk trout than
business. However, it
is important
to be open and clear
about our booking policies. Guiding
is a fantastic way of
life,
however, AVA guides are
year-round professionals and
this is how
they make their living.
Our policy is based on this important
premise.
We
have established a fair
but firm booking policy that protects
AVA, the guides and the
integrity
of our occupation. We work
with the best guides in the region
and have back-to-back commitments
with them. When you book
a trip
with AVA, you are contracting
and reserving the guide
and his services for the day(s) booked.
All reservations are held by a valid credit card (Visa or Master
Card). Advanced deposits made by check can also be arranged. Guests
can arrange to reserve the guide trip by sending a $150 deposit by
check; however a credit card will still
be required to hold the entire reservation.
In
the rare event a trip needs to be cancelled, this is
AVA's policy:
AVA's
Booking Policy
There
is no charge for a reservation
that is cancelled more than 21
days from the
trip date. Guests canceling between 10 to 20 days of the scheduled
trip will be charged a $150 deposit/cancellation fee based on the
number of days and
guides booked. Guests canceling within 10 days of the trip will
be responsible for the entire
cost of the trip. Clients that
do not show
on the day or days
scheduled will be responsible for the entire guide fee. The only
way to avoid the guide fee is
to have someone (friend, family
or colleague)
take your
place.
-
To
avoid miscommunications,
we accept two forms of cancellation.
The first is hand written
or typed notification received
by USPS or other mail carrier.
The second is person-to-person
verbal statement of cancellation
on the phone to our booking
agent or one of the guides.
Email and voicemail's will
not be accepted.
-
Last
minute reservations made
within 10 days of the guide
trip are welcomed. However,
these reservations are non
refundable. Guests will be
responsible for the entire
amount of the trip booked.
-
Parties
that arrive with less guests
than originally booked will
be charged the guide fee
of the original trip booked.
Large group trips need to
be paid in full 10 days before
the scheduled trip.
-
We
reserve the right to change
the angling venue (fishing
destination) at our discretion
based on changing water conditions
and weather situations. We
are in the business of getting
anglers into the best fishing
situation, and we ask our
guests to be open and flexible
to their fishing experience
with us. We fish rain or
shine; cancellations based
on weather are not acceptable.
-
If
there is an unforeseen
situation with AVA or problem
prior
to the trip, 100% of the
deposit/cancellation fee
will be credited back to
the guest.
Animas
Valley Anglers Licensing,
Insurance, Bond and Permits
AVA
is a licensed as a Colorado
State Outfitter. AVA is
also regulated and licensed by
the
Colorado River Outfitters
License program. This ensures
we are
compliant on all river
running rules and safety regulations.
We are also insured, bonded
and permitted in Colorado
and
New Mexico. Our permits
cover New Mexico State Parks,
BLM
lands, the Division Of
Wildlife in Colorado and US Forest
Service in the San Juan, Dolores
and Rio
Grande National Forests.
Our
booking policy along with
our Colorado Outfitters License (#2008) gives our clients
the peace of mind they
have booked with a legitimate and professional
guide service. Our booking
policy also protects Animas
Valley Anglers and the
contracted guides that work with us.
Animas
Valley Anglers accepts
the following methods
of payment
Payments
are accepted in the
form of cash,
check, Visa
or Master Card.
Credit card payments
are
subject to a 4%
processing fee. If
a check has insufficient
funds the credit card
that was held for
the trip will
be billed, along with
the 4% fee.
A
valid Colorado or New
Mexico
fishing license as
well as customary gratuity
are not
included in the price
of the trip.
Guide trips
on
the San
Juan in New Mexico
are subject to a 5% sales
tax.
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